Contact Diorra Gems
We're here to help you find the perfect gem. Reach out to our expert team for personalized assistance and expert guidance.
How to Reach Us
Multiple ways to connect with our expert team for personalized gem consultation and support.
Visit Our Showroom
Experience our gems in person at our luxury showroom.
Address:
123 Luxury Avenue
Gem District, NY 10001
United States
Call Us
Speak directly with our gem experts for immediate assistance.
Phone:
+1 (555) 123-4567
Hours:
Mon-Fri: 9AM-6PM EST
Sat: 10AM-4PM EST
Email Us
Send us a detailed message and we'll respond within 24 hours.
Email:
info@diorragems.com
support@diorragems.com
Response Time:
Within 24 hours
Get in Touch
Fill out the form below and our expert team will get back to you with personalized assistance.
Common Questions
Find quick answers to the most frequently asked questions about our services and products.
How do I know if a gem is authentic?
All our gems come with proper certification from recognized gemological laboratories like GIA. We provide complete documentation including certificates of authenticity, grading reports, and detailed specifications for each stone.
What is your return policy?
We offer a 30-day return policy for all purchases. Items must be returned in their original condition with all original packaging and documentation. Custom orders and engraved items are non-returnable.
Do you offer international shipping?
Yes, we offer worldwide shipping to over 50 countries. All international shipments are fully insured and tracked. Delivery times vary by location, typically 3-7 business days for most destinations.
Can I get a custom gem consultation?
Absolutely! Our expert gemologists provide personalized consultations to help you find the perfect gem for your needs. We can arrange virtual consultations or in-person appointments at our showroom.
How do you ensure ethical sourcing?
We are committed to ethical sourcing and only work with suppliers who adhere to responsible mining practices. All our gems are conflict-free and we maintain strict standards for environmental and social responsibility.
Our Location
Visit our luxury showroom to experience our gems in person and meet our expert team.
Diorra Gems Showroom
123 Luxury Avenue, Gem District
New York, NY 10001