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Privacy & Security

Privacy Policy

At Diorra Gems, your privacy matters to us. We are committed to protecting your personal information and ensuring transparency in how we handle your data.

Information We Collect

We collect only the information needed to process your orders and improve your shopping experience. This may include:

  • Your name and contact information
  • Email address for order updates
  • Shipping and billing addresses
  • Payment details (processed securely)

How We Use Your Information

Your personal information is used exclusively for:

  • Processing and fulfilling your orders
  • Shipping and delivery coordination
  • Customer service and support
  • Improving our services and website

Information Sharing

We never sell or rent your personal data to third parties. Some trusted partners may receive your details only to complete your order:

  • Payment processors for secure transactions
  • Shipping providers for delivery
  • Gem certification authorities when required

Your Rights & Control

You're always in control of your personal information. You have the right to:

  • View the data we have about you
  • Update or correct your information
  • Request deletion of your data
  • Opt out of marketing communications

To exercise these rights, contact us at:
info@diorragems.com

Data Security

We implement industry-standard security measures to protect your personal information:

  • SSL encryption for all data transmission
  • Secure servers with regular security updates
  • Limited access to personal data by authorized personnel only
  • Regular security audits and monitoring

Policy Updates

This privacy policy may be updated periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes via email or through our website.

Last updated: January 20, 2026

Questions About Privacy?

If you have any questions about our privacy policy or how we handle your data, please don't hesitate to contact us.